Policies & Terms

Check In:

Rooms may not be available until 3:00 pm. However, we can accommodate your luggage if you arrive before this time. We want to know your approximate arrival time, so we can be home to greet you and check you in. In certain instances, especially late at night, we can arrange to leave you an access code for the front entrance and your room key in a secure location. If your arrival time changes due to weather or other delay, please keep us updated so we can arrange a quick and stress-free check-in.

Check Out:

Checkout is no later than 10:00 am on the departure day.

Reservation Deposit/Payment:

A “Reservation Deposit” of 50% of the reservation total (excluding security deposit) to hold an advance reservation is required. Balance is due in full upon arriving at The Pecan Terrace.

Cancellation Policy:

Individual Room Cancelation policy: If the reservation is cancelled 72 hours prior to arrival date a full refund of the deposit will be issued. If cancelled less than 48 hours prior to the arrival date a 50% refund of the deposit will be issued. No refund of the deposit will be issued if cancelled 24 hours or less prior to the arrival date.

Damage Policy:

You hereby grant consent for The Pecan Terrace to charge your credit card in any amount of actual damages to the property arising from your use of the property, as well as for missing items, and excessive cleanup. You agree to leave the property in the condition as found. Your credit card information will be held in case of damages.

Smoking and use of candles Prohibited:

The Pecan Terrace is a nonsmoking property and any form of smoking and/or use of candles is prohibited inside the property. Violation of the No Smoking policy is grounds for immediate removal without refund.

Personal Property Loss:

Guests are solely responsible for personal property left in or about the property. The Pecan Terrace shall not be held liable under any circumstances for any damages to, or loss of property.

Children:

We love children; however, The Pecan Terrace is not equipped for children under 12. We apologize for any inconvenience.

Furry Friends:

Because some people may have allergies The Pecan Terrace will not be able to accommodate our pets. Again, we apologize for any inconvenience this may cause.

Illegal Substances:

Illegal substances are not permitted at The Pecan Terrace, Violation of this policy will result in the proper authorities being called, the guest being asked to leave and forfeiture of all monies due for the reservation.

Quiet Hours:

Quiet hours are observed from 10pm until 7am. If you are a night owl or early bird, please be considerate of the other guests.

Breakfast:

A homecooked breakfast will be ready for you from 8am until 10am every morning. If you have any allergies or special diets, please let The Pecan Terrace know when booking your reservation.